Your temporary access token will be sent to the . Currently, millions of people in over 40 states find this platform very efficient. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Ticket Type *. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Your household can receive only one Lifeline and one ACP benefit. Click here to enroll today to see if you qualify! When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. International calling is enabled for direct communications between 2 people; certain numbers (e.g. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Only eligible consumers may enroll. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). OUR FACILITY. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Meets the eligibility criteria for a participating providers qualifying low-income program. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. enTouch Legacy Ticket Submissions Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. Symmetrical Internet Support - Astound Broadband Cell Phone-Account Fraud - Consumer Reports You will receive great, reliable service! PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Please allow up to 1 business day for the ticket to be resolved. All you need to do is ask we make it easy! ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. ENTOUCH Smart Building Solutions. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. conference, chat lines, and premium numbers) are not supported and may be blocked. entouch wireless account number and pin (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Lifeline plans and benefits may be maintained without enrolling in the ACP. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Participates in the Food Distribution Program on Indian Reservations. Any inaccurate information will delay the port process further. Your Phone has shipped. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Method 1: Check your enTouch Wireless application status online Taxes and fees included with service plan pricing. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Divorce decree or child support document. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. AirTalk Wireless Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Social Security benefits statement. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. 3 consecutive months' worth of your most current pay stubs. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . No wait time! The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. BROADBAND DATA. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. (Click to call functionality on mobile.) Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). enTouch Wireless provides high-speed broadband service to ACP customers. Safelink is the oldest and the largest company providing best free government smartphones for years. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. Account type. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. You can apply your ACP discount to any available enTouch Wireless service plan. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Our terms and conditions will apply. All . Benefits may be transferred to another participating provider at any time. Social Security benefits statement. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. Well be available any time you need help with your phone or your service. An eligible household is limited to one monthly service discount and a single one-time device discount. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. PIN: Go to your online account. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Simply complete all fields below to get started. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Only eligible consumers may receive ACP discounts. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Complaints for Entouch Wireless - Better Business Bureau EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. *Unlimited data does not mean unreasonable data usage. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. The Lifeline benefit . 3 consecutive months' worth of your most current pay stubs. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Rasta Jeff of St. Clair, US. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. No. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Notice letter of participation in a qualifying state, federal or Tribal Program. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. conference, chat lines, and premium numbers) are not supported and may be blocked. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Offer varies by State and Program Participation. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Click here to check coverage in your area. Your Email Address *. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Place the SIM Card in your device, usually underneath the battery. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Click the Edit account button by the email address whose password you want to change. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). enTouch wireless cell phone network activation instructions Copy of last year's State or Federal income tax return. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. An eligible household is limited to one monthly service discount and one device discount. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Videos stream at DVD quality (480p). Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Access Wireless - Free Government Smartphone + Unlimited Phone Service Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. BROADBAND DATA. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Why Register for MyEntouch? The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps.
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